Returns

Nourish Ninjas Ltd operates a 60-day return policy, granting you ample time to request a return within 60 days of receiving your item.

For a return to be eligible, the item must remain unopened, unused, in its original condition with tags, and in the original packaging. You will also need to provide the receipt or proof of purchase.

To commence a return, kindly reach out to us at sales@nourishninjas.com. If the return is accepted, we will furnish you with detailed instructions on how and where to send your package. Please note that any items returned without prior request will not be accepted.

For any return-related queries, feel free to contact us at sales@nourishninjas.com.

Damages and Issues:

Upon receiving your order, please inspect it promptly. Should you detect any defects, damages, or if there are any discrepancies with your order, kindly contact us immediately. We will address the issue accordingly.

Exchanges:

To facilitate a swift exchange process, we recommend returning the item you possess. Once the return is approved, proceed to make a separate purchase for the new item you desire.

European Union 14-Day Cooling Off Period:

In compliance with regulations, customers receiving shipments in the European Union hold the right to cancel or return their order within a 14-day period, without justification. The merchandise subject to return should be unworn, unused, with tags intact, and in its original packaging. A valid receipt or proof of purchase will be necessary for processing.

Refunds:

 Upon receiving and evaluating your return, we will notify you of the refund status. If approved, the refund will be automatically processed through your original payment method within 10 business days. Kindly note that the processing and posting of the refund by your bank or credit card company may require additional time.

Should more than 15 business days have passed post-approval without the refund reflecting, contact us at sales@nourishninjas.com.